Drain Cleaning Vancouver
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Privacy Policy

Last updated: September 12, 2026

This page explains what happens to your information when you get in touch with Drain Cleaning Vancouver, by phone or by email. We wrote it in plain language on purpose. If something here isn't clear, call us at the number below and ask.

What We Actually Collect

Two categories cover almost everything:

  • What you tell us directly: your name, phone number, email, and service address, along with a description of the drain or sewer issue, a preferred time window, and anything else you choose to add (photos included) when you call or email us.
  • What your browser tells our server automatically — general technical details like browser type and pages viewed, logged the same way almost every website logs traffic.

We don't run advertising trackers, and we don't buy or append data about you from third parties.

Why We Collect It

Every piece of information above exists to get a technician to the right address with the right equipment, and to keep an honest record afterward:

  • Putting together and following up on your estimate.
  • Scheduling, dispatching, and completing the job.
  • Keeping service history in case a warranty claim or repeat visit comes up later.
  • Basic bookkeeping and tax recordkeeping, same as any small business is required to do.

Who Sees It

We don't sell contact information, and we don't rent it out to other companies for their own marketing. It's visible only to:

  • The technician dispatched to your job: they need to know the address and the problem before they show up.
  • A court, regulator, or law enforcement agency, but only if we're legally compelled to share it.

Cookies

As of this update, the site doesn't run analytics or advertising cookies — just whatever minimal, functional cookie your browser needs to load the page correctly. If that changes down the road, this section gets updated to say exactly what was added and why.

How Long Records Stick Around

Job and contact records are kept as long as they're actually useful — generally the life of a workmanship guarantee, plus whatever period our tax and accounting obligations require. After that, we don't have a reason to hold onto it.

Asking Us to Change or Delete Your Information

Email or call us and tell us what you'd like updated or removed. We'll make the change, with the one exception being records we're required to retain for legal, insurance, or tax purposes.

Not Intended for Children

This site is built for homeowners and property managers, not children. We don't knowingly collect information from anyone under 13, and we'd delete it promptly if we learned we had.

If This Policy Changes

Any future update gets posted right here, with a new date at the top of the page — no separate notice, no fine print buried elsewhere.

Reach Us

Questions about any of this? Here's how to find us:

Call Now: (360) 873-0184